Frequently Asked Questions / What to Expect
A: Professional Organizing is a service that helps individuals and businesses design systems and processes using organizing principles and through transferring skills. Professional organizers help individuals and businesses take control of their surroundings, their time, their paper and their systems for life.
A: You can read all about us and how we got started
HERE. And our Testimonials
HERE.
A: Because our services range from Organizing to Presenting Workshops, our prices vary:
Please see our SERVICES page for more detailed pricing and offers
At the time of consultation, we will go over your needs, provide you with helpful suggestions, and offer an Organization Plan if you choose not to go on to future sessions.
If you choose to book a full session, we will work with you to create a space that will take you from where you are to where you want to be.
A: For a complete list, please see our
Services Tab. If you would like to request a service not listed here, please
contact us.
A: We accept cash or check at time of consultation or credit card through PayPal for your convenience. Payment is required before services begin. See our Services Tab for more information.
A: We would prefer that you leave ithe clutter the way it's giving you trouble. For instance, if you are struggling with getting your wardrobe organized, we want to see what your natural laundry habits are. If your filing is out of control, we would like to see what kind of piles you tend to create, etc. This is especially important if you are a virtual client - taking before photos or video of your problem areas is key.
However, please remove any garbage, debris and dangerous items before we enter your home. This includes locking away any firearms that you may own. Please make sure anything that we would need to personally handle is clean and sanitary. We also ask that you restrain any pets that are not socialized.
In addition - If you should need a cleaning service to accompany your renewed space, we will be happy to provide you with a trusted source.
Q: What Should I Expect When You Arrive?
A: We will contact you via email with a questionnaire and we will require a photo or video of the space giving you trouble. After your initial interview, you will be given a Prescription for a workable solution to your problem. You may even receive homework :)
(Hands on clients only)
A: As soon as we come to an understanding of your needs, we will draw up the plans for our next visit to do the job. You may be given a workbook to address lingering issues you are callenged with, or a questionnaire so that we can better understand your concerns. We can assure you a high level of trust and confidentiality from us. We work with you as you decide what stays, what goes and the tools you may be need throughout the process.
We do suggest that you are prepared for our arrival. A few items that you could have ready:
1. Boxes for sorting - These can be cardboard/moving boxes, archive boxes, or nice plastic bins.
2. Garbage cans / garbage bags.
3. Willingness to let go of un-needed items.
4. Space to store any items that need to be put away (You need to have space to store memorabelia and archived paperwork. If you don't we need to toss or donate items to make the room) .
5. Additional containers, drawer dividers, baskets and other organizing supplies. We encourage that you choose these items on your own so that you are completely happy with the color, size and textures for your specific taste, as well as cost factor. We do not provide personal shopping services at this time.
What we arrive with:
- We will come with a few sorting bins with us when we arrive, but they need to go home with us. If you do not have any containers to sort with, we can purchase them for you.
- Tape Measure / Gloves / Small Toolkit
- Step Ladder
- Label Maker
- Camera
- Questionnaires / Workbooks (as needed)
- Various Office Supplies (as needed)
NOTE: If you should require additional supplies, tools, boxes, equipment - please make these requests before we arrive.
Q: How long will it take to get me organized?
A: Every household and office is different in their organizing needs. While some may only need a couple of hours to get on track, some may have an ongoing demand to complete a project. It also comes down to how quickly it takes for a decision to be made, or how large the space is we're working with. The decisions are up to you - what stays, what goes, what may be needed. We will give you a nudge on what we would recommend should go, but ultimately, you need to be able to make instant decisions of what happens to the items in your space.
Because we work on the organizing right along side our clients, it takes less time having extra hands in the work. A basic session takes three hours. This gives the organizer a good idea if extra hours are needed, and products that may need to be purchased in order to complete the job. After that minimum has been met, we are happy to add on an hour or two to complete the job, or additional days. We have found that three continuous, three-hour days are essential to complete a full organizing project.
Q: What Are Your Normal Business Hours?
A: Because of the nature of our business, we do not have normal business hours. Please call our business line and leave a detailed voicemail message so that we can be prepared to answer all of your questions. Customers contracted with us have our full, ongoing attention and have immediate access to us.
A: Although we do our main work within Santa Barbara and Ventura Counties, we do occasionally travel to your events. We are ALWAYS available virtually :)
A: We have a variety of ways that you can stay connected - We keep a weekly
BLOG with free tips and forms. We also have a
Facebook Fan Page where we host occasional workshops and "Ask the Organizer" sessions. We are also on
Twitter & invite you to join us on any of these outlets.
A: Yes you can! Please contact us with your request, and we will arrange to meet with you to discuss your group's needs. We can tailor our speaking for small group workshops or provide motivational resources for your workplace. We are happy to be a part of your meeting no matter the size or the venue.
A: Yes! We often recommend Target, Lowes and Office Depot for your organizing supplies. We also trust The Container Store to get our clients organized. They provide a huge display of products to get you through any organizing crisis. They even have frequent sales and promotions on their website.
A: We are happy to be a part of our community, and love to give back to Non-Profit Organizations. At this time, we have selected the
American Cancer Society and the Ventura
Center for Spiritual Living as recipients of our volunteer services. If you are a local ACS Office or CSL who could use our assistance in organizing or purging, please contact Renee at the eMail address above.